🎉Welcome to ToyLand figures and toys store! 🎉

💡Our services

We are a ❤️ doll-loving shop. We not only treat each doll seriously and responsibly, but also specialize in various IP confirmed models, blind boxes, big dolls, and elevator cards. We also hope to create priceless products at affordable prices💰. All products on our website are brand new and unopened. We do not have a cut-off date (it will be cut off when the quota is full). We regularly check all products and remove them if they cannot be ordered.

💰Price and Payment (Hong Kong)

Our product prices include shipping costs to the port. Normally, we accept final payment in person.

We support the following shipping methods:

Shipping method	cost	Remark
SF Express collect	Collected by SF Express	SF Express address and number are required

We support the following payment methods, all without additional fees:

• credit card
• Bank credit
• PAYPAL
• FPS
• PAYME
• ALIPAY(HK)

💰Price and Payment (Global)

We have free global shipping to all countries.

📝Orders and refunds

Paying a deposit is deemed to be a purchase and cannot be refunded unless the item is out of stock.

The goods will be kept for 1 month after arrival. If delivery cannot be arranged after that time, the order will be treated as abandoned.

Goods cannot be returned or exchanged after leaving the store. Please see the refund policy for details.

🌟Shopping experience

When paying the deposit, please take a screenshot of the payment record for verification.

Our website adopts a membership-free system, allowing you to shop easily without registering! But if you choose to register as our member, you will be able to check your order records more quickly.

Purchase process: (membership free)

• Browse the products you like, first select "Pay in full" or "Pay deposit".
• Then press [Add to Cart].
• Press [Checkout] in the shopping cart.
• At the checkout interface, you need to provide the correct email and phone number and fill in your name for contact purposes.
• Fill in the appropriate address (such as SF Express address and number).
  
• After filling in the address, you can choose the shipping method.
• Payment methods
• Choose to pay by credit card or PAYPAL and fill in the relevant information as required on the web page to complete automatic payment.
• If you choose to use bank transfer/FPS/PAYME/ALIPAY (HK) for payment, there will be relevant instructions (such as user name/bank account number), follow the instructions to proceed with the transfer. Please keep the transaction record after payment. We will have dedicated personnel contact you and check.
• Review the order summary and press [Complete Order].
• After completing the order, we will automatically send an email to confirm the order.

⚠️Notes

▪Transportation risks should be considered before purchasing. If the item is damaged or lost during transportation, the customer will be responsible for the loss.

▪To ensure the rights of customers, if you have not received the shipment within one week after the order is shipped, please contact us or the transportation company as soon as possible to check the status of the shipment.

▪ All ordered products cannot be refunded or changed unless the product is officially canceled.

▪ The outer box of the product packaging may be dented during transportation. This is a normal condition. The company is not responsible and the customer cannot use this as a reason for return or refund.

▪For goods shipped outside Hong Kong, you need to pay customs duties, import taxes and other sales taxes as well as import customs fees.

▪Once the customer confirms the order, it means that he has clearly understood all the terms of the transaction and the price of the goods.

In case of any dispute, ToyLand.hk reserves the right to make the final decision.
If you have any questions, please contact us.