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+852 5982 5190, cs@toylandhk.com
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Q&A Frequently Asked Questions

Question: What version of the product do we sell?

Answer: We specialize in various IP confirmation models, blind boxes, large dolls, and elevator cards. Once the product is ordered, it will be shipped directly from the warehouse to Hong Kong.


Question: What payment methods do we accept?

Answer: We offer a variety of payment methods including

Self Checkout: Paypal/Credit Card

Manual verification: Bank transaction/PAYME/ALIPAY(HK) [Need to keep transaction records for verification]


Question: Do we have a payment processing fee?

Answer: We do not charge any payment processing fees.


Question: Does the product price include shipping costs to Hong Kong?

Answer: Yes, our product prices include all shipping costs from the warehouse to Hong Kong.

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